Reedle Shot comes in three densities — 100, 300, and 700. Most first-timers start at 100, especially those with sensitive or reactive skin. 300 is ideal for those building tolerance, and 700 is for experienced users targeting deeper texture concerns.

Yes. The microneedles dissolve into the skin without abrasive scrubbing, making the 100 density a gentle entry point for sensitive and reactive skin types. We recommend patch-testing on your inner arm before first use.

Rather than dissolving the skin's surface with acids, Reedle Shot uses spicule technology to create microscopic channels that boost absorption of active ingredients — with no downtime or stinging.

We suggest alternating nights when introducing Reedle Shot alongside strong actives like retinol. Once your skin has adjusted, many users layer vitamin C in the morning and Reedle Shot in the evening.

Most users notice smoother texture within 2–4 weeks of consistent use. For visible improvement in tone and firmness, we recommend a full 8-week cycle.

Apply Reedle Shot after cleansing and toning, before your serum and moisturizer. Use the bead-sized amount indicated for your density level and pat gently until absorbed — do not rub.

Start with 2–3 times per week in the evening. Once your skin has adjusted after the first two weeks, you can build up to nightly use depending on your density level and comfort.

We recommend nighttime application so skin can recover while you sleep. If you use it in the morning, always follow with SPF 30 or higher, as freshly resurfaced skin is more sensitive to sun.

A mild, brief tingling is normal as the spicules activate — it usually fades within a minute. If you experience persistent stinging or redness, reduce frequency or step down to a lower density.

We currently ship across the United States, including Alaska, Hawaii, and U.S. territories. International shipping is handled through our regional partner sites — select your region from the menu in the top-right corner.

Standard shipping arrives in 3–5 business days. Express shipping (1–2 business days) is available at checkout. Orders are processed within 24 hours on business days; orders placed on weekends ship the following Monday.

Standard shipping is free on all orders over $50. Orders below that threshold are charged a flat $4.95 rate at checkout.

A tracking link is emailed as soon as your order ships. You can also view live status under Order History in your account. Tracking updates may take up to 24 hours to appear after dispatch.

We accept Visa, Mastercard, American Express, and Discover, as well as Apple Pay, Google Pay, PayPal, and Shop Pay. All transactions are encrypted and processed securely.

Orders can be modified or cancelled within 1 hour of purchase, before they enter fulfillment. Contact our support team as soon as possible — once an order has shipped, it can only be handled through our return process.

Yes. Enter your code in the promo field at checkout. Only one code can be applied per order, and promotional codes cannot be combined with other site-wide offers.

Declines are usually caused by a billing address mismatch, insufficient funds, or your bank flagging an international merchant. Double-check your details, or try an alternate payment method like PayPal or Apple Pay.

Unopened products may be returned within 30 days of delivery for a full refund. For hygiene reasons, opened skincare can only be returned if defective or if you experienced an adverse reaction.

Visit Order History in your account and select Request a Return. Once approved, you'll receive a prepaid shipping label by email. Pack the items securely and drop them at any carrier location.

Once we receive and inspect your return, refunds are issued to your original payment method within 5–7 business days. Your bank may take an additional 1–3 days to post the credit.

We're sorry about that. Email a photo of the damaged item and your order number to our support team within 7 days of delivery, and we'll arrange a free replacement or full refund right away.